• No Call-No Shows for all services will be considered “late canceled” and charged to the student as if they had attended.
• All classes canceled with less than 1 hour advance notice will be considered “late canceled” and charged to the student as if they had attended.
• All workshops or appointments canceled with less than 24 hours advance notice will be considered “late canceled” and charged to the student as if they had attended.
• Late cancels and No Call-No Shows forfeit the class for Single Class, 5 Class Pack, 10 Class Pack, and 4 Pack Monthly Membership students. Monthly Unlimited Membership students will be charged a $15 fee to the card on file.
• All courses, including Yoga Teacher Trainings, canceled with less than 30 days written notice before the course start date will not be refunded. A full refund will be provided to students who give written notice 30 days or more in advance.

• Class packs expire based on the option purchased. Single Class expires 3 months from date of purchase. 5 Class Pack and 10 Class Pack expire 6 months from date of purchase.
• All gift cards expire one year from date of purchase, may not be redeemed for cash and, may not be applied to any full or partial membership payments.
• Account credits issued through Mindbody are non-refundable and non-transferable. Credits cannot be redeemed for cash or refunded to the original payment method.
• Memberships require no less than 30 days’ written notice to cancel. Please email all membership cancellation requests to adaptivehealingllc@gmail.com.
• Members may pause their membership for up to one month, once per calendar year. 48 hours are required to process these requests. 
• Members may upgrade or downgrade their membership at any time. Requests must be submitted at least 48 hours before your next billing date to take effect that cycle. Requests received with less notice will take effect the following cycle.
• A senior discount of 20% is available to students 60 and older with proof of date of birth. The discount applies to class packs and memberships.
• A completed studio waiver is required for every student regardless of age.

This Privacy Policy applies to this website and any other websites, mobile applications, online products and/or services (“the Sites”) owned and/or operated by Adaptive Healing LLC. (“Adaptive Healing” “we” “us” “our”).

Please read this Privacy Policy carefully and in its entirety. By using the Sites and/or purchasing A class or membership, viewing, downloading, or providing your email to receive a newsletter, courses, OR OTHER Services, or other materials available on or through the sites, you agree to the terms of this Privacy Policy.

Thank you for your interest in Adaptive Healing LLC. We are committed to protecting your personal information. It is possible to browse various areas of our sites without disclosing any personal information.

For the purposes of this Privacy Policy “personal information” means information that on its own, or used in conjunction with other information can identify, contacting, or locating a single person, or identifying an individual in context. Personal information includes, but is not necessarily limited to, your name, address, email address, telephone number, bank, or credit card information, etc.

Certain aspects of our business require the processing of personal data to function. If you choose not to provide information that is necessary to provide a product or service, you may not be able to use some of our features, products, or certain areas of our sites.

This Privacy Policy explains the choices you have about the way your personal information is collected and used, including the following:

What personally identifiable information is collected from you through the sites, how it is used and with whom it may be shared.

What choices are available to you regarding the use of your information.

The security procedures in-place to protect against the misuse of your information.

How you can correct any inaccuracies in your Personal Information.

Information Collection, Use, and Sharing

Adaptive Healing LLC. is the sole owner of all information collected on the sites. When using the sites, if you fill out forms, purchase products, or provide comments, you may be asked to provide your name, email address, mailing address, phone number and payment information. We use this information to deliver the products or services requested, to enhance your user experience, and to improve the performance of the sites.

If you sign up for an email list, contest, download, course, or service from Adaptive Healing, you will only be added to our email list if you affirmatively consent to receive such messages. You may unsubscribe at any time by clicking “UNSUBSCRIBE” at the bottom of the email.

Adaptive Healing LLC. will NOT sell or rent your personal information to any third party. We may share your information for the following reasons:

To third parties, to assist us in operating the sites, conducting our business, or providing services to you, such as shipping an order, sending a newsletter, or processing a payment;

To third parties, for any corporate reorganization process including, but not limited to, mergers, acquisitions, consolidation, change in control, reorganization or liquidation, and sales of all our assets; and

To law enforcement, government agencies, and other third parties, for complying with the law, enforcing our website terms and policies, or protecting our or others’ rights, property, or safety.

Data Retention

Adaptive Healing LLC. has no obligation to you to retain your personal information. For as long as you choose to remain on our email list, we will retain a minimum amount of personal information including your name, your email address, and your behavior on our website. For all other information, we generally retain information only as long as is necessary to fulfill the purpose for which the personal information was collected, resolve disputes, or as reasonably determined.

Assignment

If all or part of our assets are sold or acquired by another party, or in the event of a merger, you grant us the right to assign your personal information collected via the sites to the acquiring party.

Analytics and Cookies

This site collects readily available information about visitors’ usage of the website via Google Analytics (acting as its site traffic gathering agent for this limited purpose). Generally, this may include information about your geographic location, your browsing behaviors while using the sites, the type of device or software you use, and your IP address. We use this information for statistical purposes, to measure the Sites’ effectiveness, and to improve visitor experience. If you wish to opt out, visit Google Analytics’ privacy center.

We sometimes use an Internet device called a ‘cookie’ to recognize your browser when you visit our site. A cookie is a small amount of information that a website transfers to your computer’s hard drive.

The sites utilize cookies to better individualize and improve your user experience. You can choose whether to accept or block cookies by changing the settings of your browser. If you block cookies, you may lose some of the features and functionality of the sites.

Your Access to and Control over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given on our website:

Learn what personal information we have about you, if any.

Change/correct any personal information we have about you.

Request us to delete any personal information we have about you.

Express any concern you have about our use of your personal information.

Orders

To place an order from us, you must provide contact information (such as name and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to process your order. If we have trouble processing an order, we use this information to contact you. We use a third-party credit card processing company to bill users for goods and services. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes beyond filling your order.

Links

The Sites may contain links to other third-party sites. Please be aware that we are not responsible for the content or privacy practices of such third-party sites. We encourage users to be aware when they leave our Sites and to read the privacy policies of any other website that collects personally identifiable information.

Blog and Other Public Posting

Any information you post in a public posting area, such as a comment on a blog post, is available to anyone with Internet access. If you do not want people to know your e-mail address, for example, please do not include it in any comment you post publicly. PLEASE BE EXTREMELY CAREFUL WHEN DISCLOSING ANY INFORMATION IN PUBLIC POSTING AREAS. WE ARE NOT RESPONSIBLE FOR THE USE BY OTHERS OF THE INFORMATION THAT YOU DISCLOSE IN PUBLIC POSTING AREAS.

Surveys & Contests

From time-to-time we may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether to participate and therefore disclose your personal information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Any contests or surveys in which you participate are governed by our Terms and Conditions as well as this Privacy Policy. Contact information will be used to notify the winners and award prizes. Survey information will be used for the purpose of monitoring or improving the use and satisfaction of this site. If you voluntarily provide your email in response to a survey or contest, you agree to subscribe to newsletters, marketing, or promotional materials we may send. However, you may opt out of receiving any or all these communications from us by following the unsubscribe link or by emailing adaptivehealingllc@gmail.com.

Compliance

As Adaptive Healing LLC. is headquartered in the United States, we generally adhere to laws in the U.S., but do attempt to follow rules to protect the personal information of all our visitors. Our intention is to always be compliant with U.S. and international laws concerning data privacy. This Privacy Policy is intended to comply with the General Data Protection Regulation (GDPR) of the European Union, the Childrens Online Privacy Protection Act (COPPA) and the California Consumer Privacy Act (CCPA), as well as any other privacy regulations which may be applicable.

The sites are not intended for use by people under the age of thirteen. Adaptive Healing LLC. does not knowingly collect information from visitors under the age of thirteen and, in fact, we require that you be at least 18 years old to use the sites. Should we learn that a person under the age of thirteen has provided us with personal information, we will immediately delete such personal information.

Security

We implement commercially reasonable security measures to protect your information. When you provide personal information such as your name, email, or credit card information, we use third-party products and sites to secure or store your information. Sensitive information (such as credit card data) is encrypted and transmitted in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https://” at the beginning of the address of the web page. The personal information you provide when using the sites is not stored on our servers or computer systems.

However, due to the open nature of the Internet we cannot guarantee that communication between you and us, and between us and you, will be free from unauthorized access by third parties. No data transmission over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you provide. Any information that you provide is done at your own risk.

If we learn of a data security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the sites or providing personal information, you agree to receive electronic communications regarding security, privacy, and administrative issues relating to your use of the sites. We may also post a notice via the sites if a security breach occurs.

Depending on where you live, you may have a legal right to receive written notice of a data privacy or security breach. If you have reason to believe that your personal information has been compromised through use of our sites, please notify us by e-mailing adaptivehealingllc@gmail.com.

Changes to Privacy Policy

Your use of the sites signifies your assent to this Privacy Policy. If you do not agree to the terms, please do not use the sites. We reserve the right to amend our Privacy Policy at any time to address current issues of privacy and information security and to reflect changes to our website or business practices by posting such changes on this page. Each version of this Privacy Policy may be identified by its effective date which is located at the bottom of the page. Your continued use of the sites following the posting of changes to these terms means you accept the changes.

The contact person at Adaptive Healing LLC. for all matters concerning privacy and data protection is:

Ryan B. Heist

Privacy Officer

adaptivehealingllc@gmail.com

If you have concerns or feel that we are not abiding by this Privacy Policy, you should contact us immediately via email @adaptivehealingllc@gmail.com

Last updated on: 06/13/2023

• We do not practice hands-on adjustments without clear, immediate verbal consent. We believe in verbal cues, student agency, and each person using their knowledge of their own body to deepen their experience.
• Please tell your teacher about injuries, pregnancy, surgeries, or health conditions before class begins so they can offer variations that work for your body.
• “Adult” students are defined as 13 years and older. “Child” students are defined as 5 to 12 years old and may only attend workshops that specifically permit children.
• Pre-crawling babies are welcome in Peri-Natal classes.
• Please remove street shoes before entering the studios. If you feel more comfortable or secure practicing with shoes on, let us know and we will provide shoe covers.
• Please silence phones, smart watches, and all other devices before class begins. If you need a device audible for medical or caregiving reasons, let your teacher know before class.
• Service animals are welcome. Other animals are not permitted in the studios.
• The studio door is locked 5 minutes after class begins.
• You are welcome to arrive up to 15 minutes early and stay up to 15 minutes after class.
• If you need to leave early, please let your teacher know before class begins.
• Please arrive free of strong scents, including perfume, essential oils, and smoke. Many students are sensitive to fragrance.
• We are not responsible for lost or stolen belongings.

• Except where current policy permits, no refunds shall be given for any/all purchased products or services including gift cards.

• You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
• Intellectual Property: Our services and their original content, features, and functionality are and shall remain the exclusive property of Adaptive Healing LLC.
• Links To Other Web Sites: Our services may contain links to third-party websites and/or services that are not owned or controlled by Adaptive Healing LLC.
• Adaptive Healing LLC. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Adaptive Healing shall not be responsible nor liable, directly, or indirectly, for any damages or losses caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such web sites or services.
• We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
• Termination: We may terminate or suspend access to our service(s) immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach company policy or terms. Upon termination, your right to use the Service will cease at the end of the billing cycle. If you wish to terminate your account, you may simply discontinue using the services.
• All provisions of the terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
• Governing Law: These terms shall be governed and construed in accordance with the laws of United States of America without regard to its conflict of law provisions.
• Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these terms is held to be invalid or unenforceable by a court, the remaining provisions of these terms will remain in effect. These terms constitute the entire agreement between us regarding our services and supersede and replace any prior agreements we might have between us regarding the services.
• Changes to Policy and/or Terms: We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material, we will make every effort to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
• By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you may not continue to use our services.
• If you have any questions or concerns about Adaptive Healing LLC’s policies and/or terms, please contact us at adaptivehealingllc@gmail.com.